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We are so confident in our ability to provide genuine HTC unlock codes, that we offer a 100% Money Back Guarantee to deliver a fully working unlock code which unlocks your HTC handset. In the highly unlikely event that a code fails to unlock your phone, we will issue a full refund within 7 working days as long as you can provide a video showing the IMEI number of your phone in the settings and a failed unlock attempt. Without this, we will not provide a refund.

The money back guarantee does not apply if:

  • You are not able to enter the SIM unlock code due to carrier restrictions
  • The phone is not running stock software (please revert back to the stock software and try again. There's a 99% chance that the code will work)
  • The phone is already SIM unlocked (please make sure that the phone can be unlocked before purchasing an unlock code)
  • You are using a supported MVNO SIM and the unlock code is not needed.

We always recommend you check that your HTC phone needs a SIM unlock code BEFORE you purchase one from us.

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