We are so confident in our ability to provide genuine HTC unlock codes, that we offer a 100% Money Back Guarantee to deliver a fully working unlock code which unlocks your HTC handset. In the highly unlikely event that a code fails to unlock your phone, we will issue a full refund within 7 working days as long as you can provide a video showing the IMEI number of your phone in the settings and a failed unlock attempt. Without this, we will not provide a refund. The money back guarantee does apply if you are not able to enter the SIM unlock code in your HTC phone due to carrier restrictions, if the phone is already unlocked, or if you are using a supported MVNO SIM and the unlock code is not needed.
We always recommend you check that your HTC phone needs a SIM unlock code BEFORE you purchase one from us.